Duties & Responsibilities: 

• To Public Liaison Manager shall handle complaints and enquiries with the basic work-flow as follows:-
• To tackle complaints, reply to the complainants by email, telephone or draft written reply in both English & Chinese;
• To communicate with complainants by telephone or meeting;
• To gather relevant information from various sources related to the complaints;
• To monitor & follow-up the complaints and report to the ER of the handling progress;
• To prepare statistics & report on complaints handling;
• To liaise, consult and have meetings with all external parties;
• To prepare presentation materials, to compile returns and to assist in organizing internal functions;
• To carry out other duties to provide services to customers;
• To coordinate and implement public relations programmes

Requirements:

• Bachelor degree holder or equivalent;
• Preferably have completed a post secondary certificate programme on public relation;
• Good command of both oral & written English & Chinese (including Cantonese & Putonghua) having ‘C’ or above in both Chinese & English (Syllabus B) in the HKCEE or equivalent;
• Excellent presentation skills
• Be conversant with computer software of word processing in both Chinese & English documents;
• With 2-3 years’ working experience with preferably 1 year’s experience in handling customer services, public enquires, event management and relation matters

Benefit:

After joining us, you will be privileged to enjoy:

- Overtime allowance
- Discretionary year-end bonus
- Education allowance
- Paid marriage leave
- Paid compassionate leave 

Job Application:

• Please click "Apply now" to submit your application.
• Application without expected salary will not be considered.

Personal Information Collection Statement:

1. Personal data provided to Renopipe Construction group is solely for recruitment purposes. Your personal data may be transferred within the group for recruitment use only.

2. Renopipe Construction group may disclose relevant data that applicants provided to the person(s) and organization(s) as stated for this recruitment purposes.