Responsibilities:

• Provide creative ideas in order to capture target segments’ attention from different channels
• Ensure all promotions/events are aligned with the overall membership strategy and company goal
  
• Manage the VVIP dedicated hotline for inbound and outbound calls and provide the best customer services and inquiries with professional manner
• Provide clear direction and guideline to shipboards for smooth execution on promotions/events
  
• Manage and maintain data for Asian centric client information. Ensure the capture, update and maintain the Database with accurate member information to ensure appropriate recognition on future sailings
• Execute and coordinate activation activities across multiple business units within the organization
• Organize and execute regular/special events and promotions onboard our vessels to drive International arrivals and increase destination spend
• Provide administrative support to membership, for example external vendor invoice tracking and expenses within budget, premium stocks inventory, marketing collaterals preparation and other related matters
• Generate regular reports for supporting departments and immediate supervisors/department head
• Assist on keep track on marketing expenses to ensure all cost is within budget
• Responsible for the compiling and preparation of data for the monitoring, reporting and tracking of business
• Perform other duties as required

Requirements:

• Bachelor degree (or equivalent) in business management preferred
• 2-3 years experiences on Membership, Promotions and Events; specialized in Gaming or Hospitality industry would be an advantage
• Excellent customer services skills to both internal stakeholders and external customers are required
• Strong Administrative skills and well organized
• Strong ability and able to meet with tight project deadlines
• Ability to learn and fully understand the program cost structure and able to demonstrate
• Excellent interpersonal and communication skills in both spoken and written English, Mandarin and Cantonese
• Flexible and willing to travel
• Immediately available is highly preferred

Salary will be commensurate with qualifications and experience. We offer competitive remuneration and benefits package, including annual leave, medical and dental benefits. Interested candidates please apply with your detailed resume with availability, current and expected salaries by clicking Apply Now.

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