Customer Service Account Executive
LSG Lufthansa Service Hong Kong Ltd
- Company Industries:Hospitality / Catering
Job Information
- Post Date:2019-03-25
- Career Level:Middle
- Location:Airport Area
- Yr(s) of Exp:2 years
- Qualification:Degree
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Hospitality / Hotel Services Account Servicing
Job Description
Responsibilities:
Assist the Manager in maintaining and monitoring the area of flight master, customers requirements on airline meals, other services and specifications.
- Provide professional services to customers to build up long term relationship
- Handle customers’ enquiries, complaints and emergency cases
- Prepare correspondences and document
- Co-ordinate between internal departments and customers
- Participate in Meals Presentation and customer meetings and activities
- Assist the team on any ad hoc projects
Requirements:
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Degree in any disciplines
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Min 2 years customer service experience, preferably in food or airline related industries
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Good command of both written and spoken English and Chinese (Cantonese and Mandarin are preferable).
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Proficient in MS Office including Word, MS Excel & Chinese Word Processing, as well as Power Point
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Pleasant and outgoing in personality, well organized, attention to details
We offer 5-day work, attractive remuneration package in commensurate with the qualifications and experience to the right candidate. Interested parties please send full resume with present and expected salaries and date available to nicole.fan @ lsgskychefs.com or click "Apply Now"
For more details, please visit our Website www.lsgskychefs.com
All information received will be kept in strict confidence and only for employment-related purpose.
Company Info
The
LSG Group is the world’s leading provider of end-to-end onboard products and services for the travel industry. It possesses a strong portfolio of independent expert brands: LSG Sky Chefs (catering and hospitality, including lounges), Retail
inMotion (onboard retail), SPIRIANT (onboard equipment) and Evertaste (convenience food).
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