Job Description:

To handle all customer service related matters, include

• answer enquiries and handling complaints
• update information on our website and telephone ticketing system
• data entry, filing and administration work 
• maintain daily operation of hotline office and the membership database
• assist to promote & operate members activities
• handle daily operation tasks such as members registration, membership renewal and DVD/Soundtrack borrowing service, merchandise selling etc.
• execute and participate at diversified film festivals, movie sharing sessions, preview screenings etc
• Hourly rate $42, Minimum 3 days per week, 8 hrs per day and work on Sat and public holidays are required

Requirements:

• enjoy to communicate with people, cheerful, responsible and able to work independently
• F.5 or above
• good in written and spoken Chinese and English, Mandarin is preferred but not a must
• with hotline or front line experience is an advantage
• basic computer skills, e.g. Chinese word processing, word, excel, emails
• passionate in film or culture preferred but not a must

Benefits:

• Career growth & development opportunities
• Comprehensive training program
• Night travel allowance
• Night duty allowance
• Medical Benefits
• Complimentary movie tickets
• Employee education allowance
• Holidays(CNY & X’mas) duty allowance