Responsibilities:

1. Handle sales orders and samples submissions for test & inspection.
2. Handle customers inquiries in a courteous manner on service capacity, quotation & invoice, reporting status, report contents etc.
3. Follow up customers requirement to lab operations.
4. Support and consolidate information with Testing Department
5. Check & deliver test reports to customers.
6. Prepare for & carry out client visits.
7. Perform any other ad hoc projects as assigned.

 Requirements:

1. Higher Diploma or above in any disciplines.
2. Must be advance proficiency in written and spoken Japanese.
3. 1 to 2 years customer service experience in commercial laboratory will be an advantage.
4. Good communication and interpersonal skills with strong analytical mind.
5. Attentive to details, self-motivated and result-oriented.
6. Good manner with polite and positive attitude.
7. Proficient in written & spoken English, Mandarin and Cantonese.
8. Good PC Knowledge in MS Word, Excel, PowerPoint & other PC applications.
9. Willing to work under pressure.
10. Candidates with more experience will be considered as Assistant Officer.
11. Fresh graduates are welcome to apply. (On-the-job training will be provided)

Fringe Benefits:

• Remuneration is according to experience and qualifications
• 5-day work week
• 12 to 15 days Annual Leave
• Guarantee Year-end double pay
• Medical insurance