Banking Customer Service Representative (5 days work week/Non-sales)
Epro Telecom Services Limited
- Company Industries：Telecommunication
Job Information
- Post Date：2019-03-19
- Career Level：Entry Level
- Location：Shatin Area
- Yr(s) of Exp：1 years
- Qualification：Non-Degree Tertiary
- Salary：Salary negotiable
- Employment Type：Contract, Full Time
- Job Function：Customer Service - Supervisor/Officer
Job Description
Responsibilities:
- Handle customer enquirers professionally and efficiently
- Resolve customer complaints and urgent matter via phone
- Conduct contact center administrative work when necessary
- Assist in any other ad hoc duties when assigned
Requirements:
- Completion of Form 5 or above
- Experience in Call Centre or Hotline is an advantage
- Customer-oriented , able to work independently and work under pressure
- Good command of spoken Mandarin, English and Cantonese
- Proficient in MS Office & PC applications
- Able to work on shift
- Immediate available is highly preferred
About Work:
- Working Location: Shek Mun (Shatin)
- Shift duty required
- Comfortable working environment
- Paid professional training
- Good career prospect
All personal data collected will be kept confidential and used only for recruitment purpose. All data will be destroyed after completion of application process. Interested parties please send your CV to Epro Telecom Services Limited by clicking "Apply Now".
Company Info
Epro is a pioneer in local outsourcing services business, our clients include the local government, MNC and local brands which we serve with full suite of customer services and contact centre solutions. We have solid reputation in the industry and established strong long term working relationship with our clients.
We value our staff and offer desirable career path and development for our talents. We have been a Caring Company for almost ten years and are committed to responsible environmental, social and governance practices.
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