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Technical Support Officer/ Assistant Technical Support Officer

Innovix Distributio

  • Company Industries:Others

Job Information

  • Post Date:2019-03-29
  • Career Level:Entry Level
  • Location:Kwun Tong
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Support  Security  Network & System  

Job Description

Responsibilities:

  • Participate in-house technical support of Cisco and Fortinet product, and BOM (bill of material) preparation
  • Gather user requirement and recommend product solutions at Pre-sales stage
  • Responsible for technology advise to partners and customer to fulfill client’s requirement
  • Work closely with Partner, Technical team and Sales team for the execution of BOM and advise on issues related to customer projects
  • Provide first tier support to customer and partner, and manage vendor support ticket

Requirements:

  • High Diploma in Computer Science or related discipline
  • 1 year network security or information security experience covering Cisco or Fortinet product, less experience will be also considered.
  • Network and security knowledge in Cisco or Fortinet products, and have relevant certification will be an advantage
  • Self-motivated person with good analytical and problem-solving skills, and able to work independently
  • Fluent in both written and spoken Cantonese, English

Join Us Today!

Simply please send your resume to https://innovix.glints.com or call Ms Mandy Lau at 2967 2131 for a confidential discussion to find out more.

All information provided by applicants will be treated in strict confidence and used for consideration in relation to the relevant post within the company.

All personal data of unsuccessful applicants will be destroyed within two years. Applicants who are not invited for an interview within 3 weeks may consider their application unsuccessful.

We are an Equal Opportunities Employer. 

Company Info

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