The Role

• To provide passenger services operations by providing professional customer services to passengers
• To facilitate the departure and arrival processes to maintain a secured, punctual and safe operations on behalf of customer airlines

Major responsibilities include

• Providing passenger services at check-in counter, flight information desk, arrival / transit hall and boarding gate
• Conducting travel document checking, seat assignment, data entry, queue management and excess baggage collection

The Person

• HKCEE or equivalent
• Good spoken English, Cantonese and Putonghua, knowledge of other foreign languages is an advantage
• Positive attitude with a commitment to work in the aviation industry
• Experience in customer service is an asset
• Detail-minded, patient and able to work under pressure
• Willing to perform shift duty and overtime work in the airport

A competitive package and promising career prospect will be offered to the right candidate.

Interested parties please send your full resume, stating the date of availability, present and expected salary, by e-mail to jasl.hr@jasg.com (please quote reference number PSA/JDB).

Your application and personal information will be treated as strictly confidential and used only for purposes of recruitment and selection. Failure to supply such information may affect your application result. 

Applicants who are not invited for interview within 8 weeks may consider their applications unsuccessful. All personal data of unsuccessful candidates will be destroyed after 6 months.

Jardine Aviation Services is a market leader in providing customised ground handling services, including passenger services, ramp operations, baggage and cargo handling, flight control, load planning and crew care. With over 70 years of experience at Hong Kong International Airport, the Group serves over 60 international passenger and cargo airlines.

Having its own dedicated on-airport training facilities, the Group is also an official IATA Regional Training Partner, providing aviation professionals from across Asia with some of the industry's most advanced operational and safety training programmes. The Group also holds interests in aviation and travel agency businesses in Hong Kong and China. JASG is a joint venture between the Jardine Matheson Group and China National Aviation Corporation (CNAC).