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Customer Service Executive – Airfreight

Hellmann Worldwide Logistics Limited

  • Company Industries:Freight Forwarding/Delivery/Shipping

Job Information

  • Post Date:2019-03-29
  • Career Level:Entry Level
  • Location:Kowloon Bay
  • Yr(s) of Exp:2 years
  • Qualification:Non-Degree Tertiary
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Freight Forwarding  Shipping  

Job Description

 

Responsibilities:

  • Responsible for handling customers' bookings and declarations, monitoring transportation issues, tracking and tracing shipments, and answering customers' enquiries;
  • Communicate with local & overseas offices and follow up urgent shipment arrangement;
  • Build and maintain good relationship with customers;
  • Handle problem cases and perform other ad hoc tasks as assigned

Requirements:

  • Diploma or above in Transport, Logistics, Supply Chain Management or related disciplines;
  • 2 years relevant experience in freight forwarding industry;
  • Strong communication and interpersonal skills with customer service oriented mindset;
  • Good problem solving skills and able to work independently;
  • Willing to work after office hour, if necessary;
  • Good command in both written and spoken English, Chinese & Mandarin;
  • Proficient in MS Office, including Word, Excel and Power Point

 

We offer 13-month salary, medical scheme and good career prospects to the right candidates. Interested candidates please send full resume with time available, current and expected salary by clicking “APPLY NOW”.

All personal data collected will be used for recruitment purpose only.

Company Info

Since its foundation in 1871, Hellmann has developed into one of the largest international logistics providers. With our high-performance products Airfreight, Seafreight, Road & Rail, and Contract Logistics, we always offer the right solution for the complex logistics requirements of our customers and rely on future-oriented digital services for maximum transparency and more efficient supply chains.
Hellmann Worldwide Logistics is internationally represented with 263 offices in 56 countries. More than 20,500 people work with us within our Worldwide Network in 173 countries and 489 offices. And we are always looking for talented and enthusiastic people to join our team. Join the F.A.M.I.L.Y!

https://www.hellmann.com/en/hong-kong
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