Customer Service Representative (Call Centre)
Eagle Consultants Ltd
- Company Industries:Human Resources Management/Consultancy
Job Information
- Post Date:2019-03-28
- Location:Tai Koo
- Yr(s) of Exp:1 years
- Qualification:Degree
- Salary:Salary provided
- Employment Type:Permanent
- Job Function:Call Centre Customer Service - Supervisor/Officer
Job Description
A Global Insurance Company with mainly business in general insurance is now looking for:
Customer Service Representative (Call Centre)
Responsibilities:
- Provide high level of customer service for customers on product & service enquiries via service hotline
- Execute all customer service tasks in call centre operation with great level of quality, accuracy and productivity
- Handle customer complaints with a high sense of urgency
- Respond to all inbound calls, clients and service partners with the professional service standard
Requirements:
- Degree holder in Business Administration, Management, Hospitality or other related disciplines
- 1 - 2 years or above working experience in MNC within a call centre environment with Road Side Assistance or Travel Assistance would be an advantage
- Strong command of English, Cantonese and Mandarin (verbal and written)
- Strong teamwork, time management and communication skills
- Good interpersonal, analytical and problem solving skills
- Skillful with case reporting applications in call centre
Interested parties please send your detail resume in MS WORD format with current and expected salary through “APPLY NOW”
All data collected will be used for recruitment purpose only & will be used strictly confidential
Only shortlisted candidates will be notified
Company Info
Founded in 2002, Eagle Consultants Ltd. is specializing in executive search and general recruitment of high quality candidates. Our business coverage includes banking and finance, consumer products retail and wholesale sectors and IT related functions of various industries.
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