Data Center Service Delivery Infrastructure Technical Analyst
Tata Consultancy Services Limited
- Company Industries：Information Technology
Job Information
- Post Date：2019-04-01
- Location：Quarry Bay
- Salary：Salary provided
- Employment Type：Full Time
- Job Function：Hardware
Job Description
DEVELOPMENT (WHAT WILL YOU LEARN BY DOING THIS JOB)
Mid-level technical position within the Data Center Service Delivery (DCSD) discipline. Career path includes advancement to Senior Technical Analyst position within the DCSD structure and access to other technical support areas, or systems development.
KEY RESPONSIBILITIES
The DCSD Infrastructure Technical Analyst roles and responsibilities include, but are not limited to:
· Installing/de-installing/relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Data Centers within the internal service level mandates.
· Installing/extending/relocating/testing all carrier circuits to the network hardware.
· Installing/de-installing/relocating all patch cabling for systems and network hardware.
· Installing/de-installing/relocating all Data Center hardware.
· Assist with the coordination of cabinet power, circuit, and patch infrastructure installations w/various facilities, electrical, and communications vendors.
· Assist w/the coordination of network component configurations.
· Coordinate and Install SAN cabling infrastructure.
· Managing network ports and assist with all consumable capacities. (cables, labels, tie wraps, rail kits, etc.).
· Maintaining the integrity of the data center facilities, systems, and communications environments through general housekeeping practices and best operations practices.
· Provide hands-on, break/fix level 2 support for the data center systems and communications environments.
· Coordinating, and approving data center infrastructure change controls.
· Ensuring compliance with data center standards, policies, and processes for all non-DCSD sponsored changes.
· Performing required compliance activities.
· Producing network consumables updates and contributing to weekly management reports.
· Coordinate activities in support of all projects and technical requests within the Data Center.
· Manage CTI-approved third party vendors in support of local/regional business service commitments and to assure adherence to Corporate and CTI standards.
· Provide clear and detailed turnover to next shift workers for continuity.
· Review and approve hardware Move/Add/Change workflows using Aperture tool (which will be replaced with DCIM).
· Other duties as assigned by management.
Company Info
We are #OneTCS. A part of the Tata group, India's largest multinational business group, TCS has over 443,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $22 billion in the fiscal year ended March 31, 2020. The company is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India.
TCS is recognized as the fastest growing IT services brand of the decade and one of the fastest growing IT services brands of 2019, by Brand Finance.
TCS is recognized as a Global Top Employer by the Top Employers Institute. Also certified as the #1 Top Employer in Europe, MEA and APAC.
TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the Dow Jones Sustainability Index (DJSI), MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit us at www.tcs.com
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