On behalf of our client, an international bank in Hong Kong. We are inviting applications

Head of Remittance and Treasury Operations

MAIN RESPONSIBILITIES

Manage all aspects of remittance and treasury operations encompassing inward and outward remittance, settlement operations for various treasury products, managing over 40 staff

Liaise with business, marketing, control and risk units for new product development and product enhancements, such as cash management and remittance products and services for both retail and corporate customers

Manage process improvement projects to streamline work flows and procedures e.g. straight through processing, digital banking

Manage system changes involving design, testing and implementation e.g. cash management systems

Exercise controls to comply with internal and HKMA requirements 

Act as Remittance Product Manager and work with business and marketing teams to design and develop competitive products and services

Manage treasury settlement operations for treasury products e.g. bonds, futures

Exercise operational controls over front office treasury activities

Liaise with regulators, auditors and compliance staff on latest regulatory, control and compliance requirements

Manage customer services for timely and accurate execution of transactions, preparation of customer statements and advices

Manage enquiries from over the counter customers and branch staff on remittance transactions

Manage and liaise with offshore processing hub for service quality monitoring and issue resolution

INCUMBENT’S REQUIREMENTS

University degree/Higher Diploma in Business Administration. 

Strong knowledge of all aspects of local and overseas remittance, treasury settlement operations and practices

Strong people management and communications skills

Sound knowledge of bank operations with at least 15 years in remittance and treasury settlement operations, with at least 5 years at senior manager/supervisor level

In-depth knowledge of international treasury and funds settlement practices as well as local practices e.g. RTGS, Swift, HKMA operations