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Customer Service Representative

Veterinary Specialty Hospital

  • Company Industries:Medical/Pharmaceutical

Job Information

  • Post Date:2019-04-04
  • Career Level:Entry Level
  • Location:Wan Chai
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Salary:Salary negotiable
  • Employment Type:Full Time
  • Others:Recent Graduate will be considered
  • Job Function:Call Centre  Customer Service - Supervisor/Officer  Hospitality / Hotel Services  

Job Description

Job description:

This position will work as part of the Client Care Team. Responsibilities of the Customer Service Representative include:

  •  Check-in and check-out clients
  •  Handle in-person, phone-in and email enquiries, schedule  appointments
  •  Correspond with doctors and clinics to facilitate referrals
  •  Provide administrative and clerical support

Requirements:

  • One year or above working experience in customer service or front desk  or call center is preferred.(No medical work experience is required). Recent Graduate will also be considered.
  • Excellent telephone manner, customer service skills and cheerful personality are essential
  • Fluent in spoken English and Cantonese is a must. Mandarin is a plus
  • 5-day work per week.(on shift including Saturday,Sunday and Public Holiday)
  • Immediately available is highly preferred

Competitive remuneration package will be offered to the right candidates.

Benefits:

  • Five-day work week, Flexible working hours, Attendance bonus, Medical insurance.

If you are interested in joining our team, please submit your CV with expected salary to:

 (All personal data collected will be used for recruitment purpose only.)

 

 

Company Info

Veterinary Specialty Hospital (VSH) Hong Kong is the only dedicated specialty referral and emergency practice in Hong Kong. Our team provides specialized, expert veterinary care for complex medical problems,only by referral from a primary veterinarian. Providing the highest level of care and service to our valued patients and clients is of the highest importance at VSH. We are looking for friendly and hardworking individuals to join us.

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