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IT Support Engineer

Fano Labs Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2019-04-03
  • Career Level:Middle
  • Location:Shatin Area
  • Yr(s) of Exp:2 years
  • Qualification:Degree
  • Salary:Salary provided
  • Employment Type:Full Time
  • Job Function:Support  

Job Description

Job Description:

  • Installing, configuring, upgrading and maintaining Linux servers on physical & cloud machines for dev and prod environments
  • Maintaining Linux system, web/application servers and printers, etc.
  • Maintaining Hongkong office network to achieve stable performance
  • Identifying hardware/software problems when there is failure
  • Tuning the system to achieve stable/optimal performance.
  • Backing up the system, application data and do recovery if necessary
  • Power management
  • Networking setup with established policies
  • Identifying software/hardware needs, e.g. scalability, hardware failure
  • Data labeling & data entry when needed
  • Ad-hoc jobs


Skill Requirements:

  • At least 2 years' experience on maintaining Linux server.
  • Familiar with Linux system, package management (Debian based and RPM-based), e.g. ubuntu, centos
  • Linux user management
  • Linux networking knowledge and setting, e.g. firewall setting, networking routing Familiar with hardware installation, compatibility and computer architecture
  • Know how to google 
  • Nice to have knowledge on Docker and Kubernetes 

Company Info

 

Fano Labs is an AI company headquartered in Hong Kong specialised in Speech Recognition and Natural Language Processing technologies. Focusing in a variety of languages, dialects and mixed languages, specially Cantonese and languages in Southeast Asia, our solutions help enterprises from various sectors with customer service, compliance and other lines of business.

 
With the advanced AI technologies, Fano Labs provides a smart Customer Service and Speech Analytics System, for customers from various sectors, where they can greatly enhance their management capability and service quality, by accurately identifying potential compliance risks while detecting and analysing the sentiment of the customers. Also, it will allow enterprises to reduce costs and uncover potential sales opportunities by providing managers with valuable business intelligence which will lead to revenue increases.
 
For more information about our solutions and organisation, please visit www.fano.ai
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