Assistant Operations Manager
Collinson International (Hong Kong) Limited
- Company Industries：Advertising/Public Relations/Marketing Services
Job Information
- Post Date：2019-04-03
- Career Level：Senior
- Location：Tsuen Wan Area
- Yr(s) of Exp：5 years
- Qualification：Degree
- Employment Type：Full Time, Permanent
- Job Function：Customer Service - Manager Fulfillment Marketing - Direct Marketing
Job Description
Responsibilities:
- Manage multiple outsourced mailing services projects including resources estimation, project timeline liaison, progress/3rd party cost monitoring and problem resolution
- Manage vendors including quotation/delivery schedule liaison, quality assurance and problem resolution
- Create process models, workflows and charts to provide direction to operations staff
- Review practices and procedures for continuous improvement of requirement/production processes
Requirements:
- Degree holder preferably in Engineering/Science subjects
- Quick learner with strong self-motivation and good analytical skills
- Good communications, interpersonal and negotiation skills
- Good command of written and spoken English
- At least 5 years of sound management experience
- Relevant working experience in statement mailing operations in credit card/banking business an advantage
Collinson offers attractive remuneration, benefit packages and excellent development and advancement opportunities. Benefit includes:
- 15 -18 days Annual Leave
- Full Paid Leave (14 weeks Maternity / 5 days Paternity)
- Referral Bonus
- On the job training
- Free Priority Pass Membership (Airport Lounge access)
Please send full resume (MS word) with latest and expected salary by clicking apply now.
You may lose the chance of an interview if you don’t provide the above required information. (Please note that only those short-listed will receive a reply). Learn more about Collinson at http://collinsongroup.com.
Company Info
For over 30 years, we’ve been chosen by the world’s most ambitious brands to craft experiences that acquire, engage and retain the most profitable customers. We’ve worked with
over 1,400 banks, 90 airlines and 20 hotel groups, and established 17 offices across 13 countries worldwide.
We enrich and provide confidence in the traveller journey with our world-renowned Priority Pass airport lounge and experiences programme, while also creating and managing our
own airport spaces. We protect via tailored insurance and protection offerings and deliver medical and security assistance, currently critical to the recovery of the travel sector. And at a time when meaningful engagement with customers is more important than
ever, we drive real-time engagement and conversions, increasing the value of loyalty and rewards programmes.
We’re a business run by family values, not shareholder returns. Free to act with agility while making long-term investments. And we’re passionate about delivering customer-centric
products and services that help our clients build enduring relationships with their customers.
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