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CUSTOMER SERVICE SUPERVISOR (5.5-day work) (Salary: 21 - 22K)

Plaza Hollywood Ltd

  • Company Industries:Property Development

Job Information

  • Post Date:2019-04-06
  • Career Level:Middle
  • Location:Wong Tai Sin Area
  • Yr(s) of Exp:5 years
  • Qualification:School Certificate
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Hospitality / Hotel Services  Property Management  

Job Description

 Walk-in Interview

 10 April 2019 (Wednesday)

 10:30 a.m. - 5:30 p.m.

 Suite 1703A, North Tower, World Finance Centre, Harbour City, Tsim Sha Tsui, Kowloon

 

Job Responsibilities:

l To supervise a team of customer service staff and provide on-the-job training & coaching to them

l To handle enquiries and complaints from shoppers / tourists in a professional manner

l To plan and administer daily manpower arrangement

l To perform other administrative duties as assigned

l Shift duty from 8:00 a.m. to 10:00 p.m. is required

 

Requirements:

l Passionate in retail and hospitality work

l Customer-oriented, good interpersonal skills, self-motivated, responsible and positive

l F. 5 / DSE / Diploma or above preferably in Hospitality / Travel / Business-related disciplines

l Minimum 5 years of experience in customer service or hospitality of which at least 2 years in supervisory role

l Good command of spoken Cantonese, English, Putonghua

 

Successful candidates will be provided with a tailor-made induction course to get familiar with our shopping mall and to acquire necessary customer service skills. On-going classroom and on-the-job trainings will be provided where appropriate for a successful long-term career development within the Company.

We offer competitive remuneration package that commensurate with experience and qualifications. Interested parties please bring along your full resumes, employment references, academic certificates, HKID card, and a recent photo to present your capabilities on our recruitment day.

For applicants who are not able to attend the walk-in interview, please send full resume stating contact telephone number, date available, present and expected salary by sending to our recruitment address.

(Personal data provided will be used strictly in accordance with the Company's personal data policy which is available upon request)

Company Info

PLAZA HOLLYWOOD is a subsidiary of the Wharf Real Estate Investment Company Limited specializing in retail property management.

We sincerely invite high caliber, committed and professional candidates who are intelligent, dynamic and with good business acumen to join us. Interested parties are invited to send full resume to [email protected].

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