Key Responsibilities

• All round service administration duties
• Handle customer enquiry, such as incoming calls, fax and email
• Follow up documentation related to aftermarket sales, such as quotation preparation, order processing & local delivery arrangement
• Handle the renew of maintenance contract plans with customers
• Warranty claim handling
• Provide supports on administrative tasks, such as filing, data entry

Requirements

• Diploma or above, with 1 years of experience in customer services
• Proficient in MS Word, Excel,
• Good command of Chinese and English communication and written skills
• Working experience in Service Administration Field is an advantage

You will be rewarded with

• A competitive base salary

Company Culture

Everything we do, we do with people in mind. Our customers’ needs and challenges are what drive us and our employees are our beating heart. Dedicated to creating the best possible outcomes for our customers, they are the ones who fulfill our promise everyday.

To us it matters not only what we do, but also how we do it. There are four components of our culture that guide our approach:

Diversity & Inclusion - we view diversity as a driver of innovation & a catalyst for our global growth

Winning as a team - where members of our team are empowered to make decisions at the right level

Leadership style - being visible, connecting with others and leading by example

Our core values - Passion, Collaboration, Openness, Ownership & Excellence

How to apply

Click the APPLY button and include your resume and cover letter.

Successful applicants will be required to undergo relevant referee checks prior to appointment.

Personal data will be used for recruitment purpose only.