Manager/ Associate, Open Banking & API

We are looking for a candidate with strong creativity and passion in digital sales & service to join the Open Banking & API team in digital banking to drive Open API collaborations with external partners to grow the online sales business of retail banking. The candidate will report to the Executive Director & Head, Open Banking & API.

Day to Day

• To advocate Standard Chartered Open API platform and capabilities with Third Party Service Providers (TSPs) to drive product acquisition/ customer satisfaction

• Assist to set the onboarding, governance and onging monitoring framework of TSPs

• Day-to-Day interactions with product teams and TSPs on collaboration opportunities, coordinate & monitor onboarding process. Manage relationship with TSPs

• Ensure efficient processes for channelling communication from assigned team

• Ensure all issues relating to security and integrity of the Bank automated channels are satisfie

• Act as an expert for channel issues and facilitate effective communication of best practice

• Establish close relationships with business teams to meet the business objective

Qualifications and Requirements​

• ​Good understanding of Retail Banking business and products, preferably in digital sales & acquisition initiatives

• Creative and dynamic in exploring different uses cases to drive innovation

• Strong stakeholder management skills through effective communication, presentation and influencing

• Proven problem-solving skills with ability to consider alternative and lateral solutions, with the ability to anticipate challenges

• Strong judgement skills to identify and resolve complex problems whilst adhering to time-lines and quality of output