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Spa Receptionist

The American Clu

  • Company Industries:Hospitality/Catering

Job Information

  • Post Date:2019-04-08
  • Career Level:Entry Level
  • Location:Southern Area
  • Yr(s) of Exp:1 years
  • Qualification:School Certificate
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Therapist  Hospitality / Hotel Services  

Job Description

Job Summary:

We are looking for a Spa Executive with a positive attitude and delivering the outstanding services to our members.

Job Duties and Responsibilities:

  • Handle telephone enquiries with professional telephone manner.
  • Upgrade treatment bookings and maximize the productivity of each therapist and treatment room.
  • Ensure a warm, friendly and professional welcome to all members visiting The Spa.
  • Responsible for all Member accounts for services and treatments carried out.
  • Ensure that accurate and correct payment is received
  • Organize schedule to maximize the use of time and profitability while ensuring that the members’ needs are met.
  • Complete the daily opening and closing procedures professionally and accurately.
  • Take a proactive approach to retail sales within the reception area by offering advice to members.


Job Specification:

Education:F.5 Standard or above.

Experience:2 years’ experience at luxury hotels or spas.

Professional qualification:Qualified Holder of International Beauty Diploma such as CIDESCO, ITEC or equivalent.

Skills: 

• Excellent command of spoken English.
• Good customer service skills.
• Excellent in Microsoft applications.

Personality:

• High standard of personal hygiene and grooming.
• Friendly personality, welcoming manner, self motivated, team player and honest.
• Brings enthusiasm, positive service attitude and outstanding interpersonal and communications skills.

Working Location:Tai Tam

Company Info

The American Club Hong Kong offers one of the most diverse and unique working environments for hospitality professionals in Hong Kong.   As one of our employees, you will be part of a dedicated team working for a “Platinum Club of the World”.

Do you want to grow with our amazing team and help us celebrate our 100 year anniversary in 2025?   We are looking for individuals with lots of enthusiasm who are team orientated with excellent customer service skills.   Apply now and build your career with us!

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