Responsibilities:

• Voice and Data Network Infrastructure Setup, Implementation, Monitoring and Support
• Manage and support 24x7 network (voice and data) infrastructure environment and product.
• Manage equipment rooms
• Participate in various IT projects to set up network infrastructure and provide support
• Communicate with other IT supports teams, vendors and users for network service requests and changes
• Troubleshooting and solving network related production issues. Network infrastructure performance monitoring and tuning
• Prepare network infrastructure related documents including but not limited to procedures, diagrams, standard operations process and capacity planning report
• For Senior Engineer, assist Section Head to train junior engineers, plan for daily support activities and Manage vendor to meet SLA 
   

Requirements:

• Diploma or Degree in Computer Science, Engineering or related field.
• CCNA, CCNP and ITIL 3.0 Certifications
• CISSP and CCIE Certification are an advantage
• For Engineer, minimum 3 to 5 years’ experience in network infrastructure support
• For Senior Engineer, minimum 5 to 7 years’ experience in network infrastructure management two to three years of supervisory or management experience
• Hands-on experience on Cisco router/switch/firewall, Juniper/Palo Alto/Bluecoat Firewalls, Avaya POE switch, F5 load balancer, McAfee IPS/IDS, PulseSecure SSL VPN, NAC, Proxy appliance and etc.
• Familiar with network management utilities including but not limited to SolarWind, WhatsUpGo and CiscoWork
• Familiar with Avaya IP Phone, PABX and Voice Recording System would be an advantage
• Independent working ability to complete assignment
• Proven problem troubleshooting and solving skills with an emphasis on a timely resolution
• Ability to coordinate and communicate effectively with other technologists and business partners to maintain a secure and reliable network infrastructure
• Excellence interpersonal and presentation skills for interfacing technical and non-technical audiences
• Good command of spoken and written English and Cantonese; Mandarin would be an advantage

Please send your application with full resume indicating current and expected salary, and quoting the above reference no.

For other vacancies, please visit our website: http://www.fubonbank.com.hk/

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