Job Responsibilities:

• Answer and respond to enquiries and complaint via multi-channel in a professional manner
• Cooperate with branches and departments to resolve customer's request efficiently
• Promote Company products
• Perform routine clerical works and miscellaneous job related duties as assigned

Job Requirements:

• F.5 HKCEE / F.6 HKDSE, high school diploma or equivalent
• 2 years relevant working experience in call center or customer service industry
• Knowledge of call center telephony and technology is an advantage
• Good communication skills, patient with strong problem-solving skills
• Proficient in Chinese typing
• Well-versed in both spoken and written English and Chinese, including Putonghua
• Candidate with less experience will be considered for the post of Assistant, Customer Service
• Immediate available or short notice period is highly desirable

We offer attractive remuneration package which includes double pay and discretionary bonus. Interested parties please send your CV indicating your current salary, expected salary and availability to HR Department, by clicking "Apply NOW".

(Personal data collected will be treated in the strictest confidence and will be handled by authorized personnel for recruitment-related purposes only. Applicants who do not hear from us within 3 months may consider their application unsuccessful and their data will be destroyed within 24 months of receipt.)