Polaris Consultancy Limited reaches 20th Anniversary.

  **Visit our Website: http://www.polariscl.com.hk/ for job details.   

On behalf of clients, we are seeking high calibre candidates for the following:  

Position: Pension  (Operations / Testing & Integration - Senior Officer/Officer/Assistant Officer - few posts. 

Positions offered would be depending on the qualifications and experience of the candidates.   

RESPONSIBILITIES:    

To execute any of the following job functions:    

a).   Pensions Operations Testing & Integration) (Officer/Assistant Officer) - Contract ending Dec 2019 - few posts  

• Assist the Business Test Lead to plan, develop test scenarios and cases for user acceptance testing according to the scope of the project and requirement specification documents
• Execute user acceptance testing according to test plan, test scenarios and escalation of test defects
• Assist to coordinate testing logistics, defect analysis and documentation with internal departments and external vendors
• Interact and coordinate with both internal stakeholders and external vendor to support testing logistics, defect analysis and documentation 

b).  Pensions Administration (Supervisor/Senior Officer)  

• Monitor the daily operations of MPF scheme administration, including enrolment, contribution, termination and withdrawal of accrued benefits, to ensure compliance with all statutory requirements
• Ensure smooth running of the account assigned, and follow up with outstanding issues
• Handle customers' enquiries and complaints, provide possible solutions
• Staff coaching
• Handle UAT and ad-hoc project as required

c).  Pensions Administration (Assistant Officer) 

• Manage the assigned MPF scheme accounts & perform daily MPF administration functions of employer/member enrolment, contribution, termination and data change within under minimum supervision 
• Handle client’s enquiries or complaints, and report to manager 
• Assist in process streamlining and service improvement initiatives 
• Perform UAT of system enhancement projects 
• Support ad-hoc projects  

d). Administrator II,  Administrator I (Fresh University Graduate) 

• To manage the assigned MPF scheme accounts to comply with the regulatory and service requirements
• To process the customers’ requests on enrollment, contribution allocation, switching and benefit payment
• To handle customers’ enquiries in a timely and professional manner
• To assist in ad-hoc projects 

 REQUIREMENTS:      

A.  General Requirements   

• F5, Associate degree, Business Administration, Marketing or related disciplines;
• Able to work under high pressure with professional business acumen
• Highly adaptable to changes with flexible and positive working attitude
• Good analytical skills with sensitivity to figures
• Excellent presentation, interpersonal & negotiation skills
• Familiar with MS Word, Excel & PowerPoint
• Excellent written and verbal communication skills in both English and Chinese (Cantonese and Mandarin)   

B.  Experience Requirements  

a).  for  Pensions Operations Testing and Integration) (Officer/Assistant Officer) - Contract ending Dec 2019 requires at  least 2 - 3 years of pensions working experience, candidates with experience in testing are preferable

b).  for Pensions Administration (Supervisor/Senior Officer) requires at least 5 years' solid experience in handling MPF Administration, customer focused, with good problem-solving and communication skills 

c).  for Pension Administration (Assistant Officer) requires 2-3 years of relevant experience in MPF and/or ORSO schemes administration.  

d).  for  Administrator II  requires  some working experience of  Pensions operations or Pensions working experience related. 

Note: Positions offered would be depending on the qualifications and experience of the candidates.   

Visit our website:  http://www.polariscl.com.hk/ for more job details.  

Application Method

Quoting job title by sending Word resume to:

Teresa Choy

Polaris Consultancy Ltd

Enquiry: 852-25811913