Job Overview

Are you interested in joining the fast-growing e-commerce logistics industry? Are you enthusiastic in being part of the team supporting the world’s largest e-marketplaces in next year’s Single’s Day and Black Friday festivals? Do you have a passion for a high-flying career in an e-commerce company with solid business profile while still enjoying a startup working environment? If you do, come and explore opportunities with ECMS.

With our aggressive global expansion plan in 2019, we are now recruiting for the teams in Southeast Asia Region (including Taiwan, Hong Kong/Macau, Australasia, and South China exports). This role is a commercial position to overall manage a portfolio of key accounts in the region. The ideal candidate is good at building strong relationships with our key accounts, collaborating with all stakeholders to secure satisfied services, identifying business needs and working out solutions. The position is based in Hong Kong, and directly report to the Head of Customer Services and Key Account Management.

Roles and Responsibilities

• Build up and retain trustable and strategic relationship with our key accounts
• Acquire thorough understanding on key accounts’ needs and requirements, and provide effective solutions
• Collaborate internal and external stakeholders to secure satisfied service level
• Coordinate and develop new project landing by communicating project scope, service standards, build up products/services and execution
• Resolve issues or concerns encountered to key accounts
• Identify and drive business potentials from existing key accounts
• Backup Customer Services tasks
• Perform any other ad-hoc tasks assigned by manager
  
  

Education and Experience requirements

• Degree holder, preferable discipline in logistics or business nature
• Experienced in logistics or e-commerce industry will be an advantage
• Experienced in key account management is preferable
  
  

Job Skills and Competencies for this position

• Able to cope with fast-pace environment and self-initiative
• With strong desire to develop in e-commerce and /or logistics industry
• Strong sense of ownership and commitment to tasks & time
• Excellent communication, coordination and analyzing skills
• Ability to work under pressure and independently
• Good PC knowledge
• Must have good command of spoken & written English, Cantonese and Mandarin
  
  

Interested parties, please email with your detailed CV by clicking 'Apply Now'.

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