Responsibilities:

• Assist the Reservations Manager in the supervision and control of the operation procedures of the Reservations Department
• Ensure all reservations bookings are input accurately according to room availability, correct rate and market situation
• Maximize the revenue and occupancy of the hotel
• Provide training to teammates in handling all incoming calls/emails and customers’ requests in a courteous and efficient manner

 Requirements:

• Certificate or Diploma holders in hospitality or relevant discipline
• Minimum 5 years of relevant working experience in hotel reservations in which 2 years in the supervisory level
• Able to work under pressure and tight deadline
• Be a proactive, friendly, and cooperative team player with good communications skills
• Proficient in computer skills (Excel, Word, PowerPoint and PMS Opera)
• Good command of both written & spoken English, Cantonese and Mandarin
• Candidates with less experience will be considered as Reservations Team Leader

 Fringe Benefit:

• Free Duty Meal
• 12 days Annual Leave
• Birthday Leave
• Marriage Leave
• Full Paid Paternity Leave
• Medical Benefits (Outpatient and Hospitalization)
• Staff Dining Privileges
• Staff Rates on Hotel Guest Room
• External Training Subsidy
• Discretionary Bonus

As a family-friendly employer, we offer attractive remuneration package and fringe benefits to the right candidates. Interested parties can apply with full resume and expected salary to Human Resources & Training Department / Whatsapp 54679764

Personal data collected will be treated in strict confidence and will be used for recruitment purpose only. Applicants who are not invited for interview within 2 months may consider their applications unsuccessful. All data of unsuccessful applications will be destroyed after 6 months.