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Customer Service Officer (5-day, Travel & Airline)

ADECCO

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2019-04-16
  • Career Level:Entry Level
  • Location:Not Specified
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Salary:HK$14,000 - 17,000 /month (includes high commissio
  • Employment Type:Full Time, Permanent
  • Others:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Hospitality / Hotel Services  Student / Fresh Graduate / No Experienc

Job Description

職責Responsibilities

  • 提供優質客戶服務
  • Provide quality service and support to customers
  • 解答顧客的查詢和投訴
  • Handle and follow up feedback and complaints from customers
  • 處理一般文書工作
  • Provide general clerical and administration works
  • 處理有關機票的行程和預訂
  • Handle fare quotations, answer general enquiries and reserve flights
  • 與客戶建立及維持良好關係
  • Maintain good relationship with customer to enhance business growth

 

要求Requirements

  • 持有文憑或以上程度
  • Diploma or above
  • 能操流利廣東話,良好英語及普通話
  • Good command of both written and spoken English, Cantonese and Mandarin
  • 懂基本電腦,智能電話操作
  • Knowledge in MS Office including MS Word and Excel
  • 具良好服務態度及應對技巧
  • Cheerful personality with good interpersonal and communication skills
  • 擁有至少一年客戶服務有關工作
  • Minimum 1 year relevant customer service experience
  • 歡迎應屆畢業生
  • Fresh Graduates will also be considered

 

  

提供 Offers

  • 一星期5天工作
  • 5 work days
  • 14天年假
  • 14 days paid Annual Leave
  • 醫療及人壽保險
  • Medical Coverage
  • 專業在職培訓
  • Comprehensive and structured training
  • 員工折扣
  • Staff discounts
  • 良好待遇
  • Attractive incentive

 

Interested parties, please CLICK HERE to apply online. Please note that only short listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

 

Company Info

Adecco is a leading human resource solutions company in Hong Kong with general staffing and specialties division. Our comprehensive range of services includes temporary & contract staffing, permanent recruitment, outsourcing, executive search, leadership development, career management & outplacement services.

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