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Customer Service Coordinator

Carnival Corporation Hong Kong Limited

  • Company Industries:Tourism / Travel Agency

Job Information

  • Post Date:2019-04-15
  • Career Level:Entry Level
  • Location:Not Specified
  • Qualification:Non-Degree Tertiary
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Others:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Others  Tourism / Travel Agency  

Job Description

Benefit: 5 Day work, Bank Holiday, Medical, 12AL

Responsibilities:

  • Efficiently and consistently handle incoming enquires by phone, email & walk in customers in a positive manner.
  • Follow up enquires/ bookings in an efficient, accurate and professional manner
  • Assist and support other departments and follow team members if required

 

Requirements:

  • Diploma or University Graduate, major in Tourism field is preferred
  • Travel industry knowledge and / or call center sales and service experience is preferred.
  • Good command of  English &  Chinese in both  written and oral communication
  • Native  Mandarin speaking  is  preferred
  • Fresh graduates who looking to establish a career in cruise industry will also be considered
  • Proficient in Microsoft Office – Words & Excel and Chinese Word processing
  • Self-motivated, energetic, passionate and detail-oriented
  • Immediate available preferred

 

If you are interested in developing your career in a cruise industry, please apply with detailed resume and expected salary by clicking "Apply Now".

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Company Info

Princess Cruises & Cunard are the cruise lines under Carnival Corporation & plc.  Princess offers approximately 2 million passengers each year the opportunity to escape to the top destinations around the globe, aboard a fleet of 18 modern vessels. Cunard is one of the world's most recognized brand names in ocean travel with a classic British heritage.

In order to cope with the company development in Asia, we are looking for high caliber candidate for the following position:

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