Guest Service Representative (Club Lounge/ Fresh Welcomed)
RecruitFirst Limited
- Company Industries：Human Resources Management/Consultancy
Job Information
- Post Date：2019-04-12
- Career Level：Entry Level
- Location：Not Specified
- Yr(s) of Exp：1 years
- Qualification：Degree
- Salary：Salary negotiable
- Employment Type：Full Time
- Others：Full Time
- Job Function：Hospitality / Hotel Services Others Property Management
Job Description
Main Responsibilities
- Delivering high quality VIP service in events, VIP lounge, service counter or via hotline
- Providing accurate information and prompt assistance to customers to enhance loyalty and satisfaction of customers
- Collecting feedbacks from customers and keeping good relationship with VIP
- Performing administrative duties including data management for customers' spending records
- Providing assistance on ad hoc duties, including promotion and gift redemptions
Qualifications
- Degree holder or above in any discipline
- At least 1 year experience in customer service, luxury retail or club lounge
- Strong in interpersonal skills and with excellent service attitude
- Proficiency in spoken and written English and Mandarin
- Good in PC skills and Excel
What you may expect
- 5 Day work week
- Full employee benefits
- Comprehensive training provided
- Double pay
- Discretionary bonus
Company Info
RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Information & Telecommunication sectors.
Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.
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