Senior Manager, IT Services Management [$40K-$55K Bank Perm Job 3
Conners Consulting Limited
- Company Industries:Human Resources Management/Consultancy
Job Information
- Post Date:2019-04-17
- Career Level:Senior
- Location:North Point
- Yr(s) of Exp:8 years
- Qualification:Degree
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Others:Full Time, Permanent
- Job Function:Others IT Project Management / Team Lead
Job Description
Our client, a well-known bank industry in Hong Kong, is looking for a high calibre to join the group.
Responsibilities
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Drive root cause analysis and track preventive actions to avoid reoccurrence
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Act as the operational risk officer to ensure operational risk incidents are timely reported with quality
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Manage critical and high severity incident and act as situation leader to drive resolution to resume services
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Manage overall IT services (infrastructure & applications) for outsourcing service of group companies
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Conduct regular review on the incident, problem and change management and service management processes
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Manage vendors/suppliers for renewal of license or service subscription
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Conduct ongoing service performance monitoring, review and reporting to group companies
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Review IT service level objectives regularly and deliver service level reports to business units
Requirements
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University degree in information technology or related discipline
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At least 10 years’ experience in IT field, preferably with experiences in IT outsourcing governance
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In-depth knowledge and experience in incident, problem and change management
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Familiar with regulatory requirements in outsourcing and incident reporting
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Good knowledge of banking applications and infrastructure
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Good analytical skill, mature and able to work under pressure
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Strong written and verbal communication skills in both English and Chinese
To apply, please send your detailed resume or contact Timothy Wong at 3990 3179 for a confidential discussion.
Only shortlisted candidates will be notified.
Applicants who are not contacted within two weeks may consider their applications unsuccessful.
All data collected will be used for recruitment purpose only & will be used strictly confidential.
Conners Consulting Limited 2005 Kai Tak Commercial Building 317 Des Voeux Road Central Hong Kong.
Tel: (852) 3996 8090 Website: http://www.connersconsulting.com/
Company Info
About Conners
Found in 2010 by a group of professionals with wide range of networks and extensive experience in the field. We are focus on searching talent for Banking, Finance & Insurance clients in the region. We are operating by a team of sector experts to providing clients with high quality professional recruitment services. We source and select the best talent for our clients, build up trust and match most suitable job for candidates, create long term relationship with both of our clients and candidates.
Website:
http://www.connersconsulting.com
Employment Agency Licence No.: 63811
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