This position is responsible to provide the technical support to the customers, and report the facts to the company. 

MAIN RESPONSIBILITIES 

• Study and testing existing cash machine software system and tools.
• Installation of all software’s required in sales activities to customers.
• Second tier support, provides technical support to field engineers, technicians who are diagnosing, troubleshooting, repairing in software system
• Reports design, reliability and maintenance problems or bugs.
• Hands-on experience in system configuration and troubleshooting would definitely be an advantage

REQUIRED EDUCATION AND QUALIFICATIONS

Education Level:

• Higher Diploma or above in Computer Science, Information System or related disciplines

REQUIRED SKILLS AND COMPETENCIES

• Can work independently and as a good team player
• Good communication and presentation skills to customers
• Able to identify customer’s needs; analyze and provide solutions
• Working knowledge on Windows desktop and server, and network service
• Experience providing technical training is an advantage

For interested parties, please send your detailed resume with expected salary and availability by clicking "Apply now"

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within Glory Group. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request.