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Helpdesk Support (Financial Institution)

Primetech Technology Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2019-04-15
  • Location:Not Specified
  • Salary:HK$17,000 - 25,000 /month (negotiable)
  • Employment Type:Full Time
  • Others:Full Time
  • Job Function:Hardware  Support  Others  

Job Description

Summary:

We are currently seeking caliber candidates as a Helpdesk Support for our client which is a renowned and well established enterprise in Hong Kong with a global presence.The position will be responsible for providing top quality support for a multinational financial group.

Job Description:

  • Provide 1st & 2nd tier support services to internal business units and users
  • Technical Support for Desktop PCs – both Software and Hardware.
  • Physically set up computers and Software System installation.
  • Perform basic Hardware moves and changes
  • Ensure timely resolution of issues by acquiring necessary information to best measure impact to the Customer.
  • To maintain and control inventory records of Computer IT assets, such as Servers, PC, Laptop, iPad, etc.
  • Perform Anti-Virus Control of all computer hardware
  • Co-ordinate with external vendors on application software inquiries and maintenance
  • Provide technical solution to the our staff with a user friendly communication
  • Provide other IT-related support as required by the business
  • Keep your technology and information update for better support

Job Requirement:

  • Higher Diploma in Information Technology or equivalent
  • 2 year working experience on IT Services or Engineering with 1 year banking support experience would be advantage
  • Good computer skills in Microsoft product
  • Ability to work independently, flexibly and positively
  • Good command of spoken & written English and Chinese
  • On-work training will be provided for less experienced candidates

Experienced candidates will be considered for a senior position, andwe offer highly competitive package to the ideal candidates.

 

Company Info

Primetech Technology Limited (“Primetech”) is the leading specialist of provider of IT experts in Hong Kong. For more than 15 years, we have been successfully placing our employees in different IT position through secondment. Our mission is to link our skilled employees with our business clients so that the right personnel is placed in the perfect position. It is because we dedicate the recognition of your professional knowledge and career prospects.


We hire a tremendous number of employees to work in the technology territory of private, public sectors and multinational corporations in Hong Kong through secondment. These corporations include listed enterprises in Telecom, Finance & Banking, FMCG, Fashion & Design, Retails & Marketing and Government Department.

If you are an Information Technology professional, a fresh graduate and possess the enthusiasm to involve in the IT field, do not hesitate to contact us now for your career development. We are pleased to share the opportunities with you.

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