Responsibilities:

• Provide post-sales technical service to customers in the region of Hong Kong, the involved products including Optical Transmission (DWDM, SDH) and Access Network (xPON) etc.
• Supervise on site activities of equipment installation and equipment commissioning.
• Work with customers on site to perform the activities of equipment acceptance testing, service cutover, software upgrade and system modification.
• Work with sales team to provide technical advices for RFP and project tendering, and to carry out the POC testing and product demonstrations.
• Solve the network problems and response to customer’s enquiries and complaints,
• Provide technical and products training to customers and partners.

Requirements:

• Bachelor degree or above in Electronic Engineering, Telecom Communications Engineering, Computer Science or other related disciplines;
• Two years of working experience in post-sales technical support for Networks
• Knowledge about Transmission technologies, Principle and protection method in DWDM and SDH network (SMCP, MSP, OPS etc), reading and drawing logic fiber connection diagram, etc.
• Customer service oriented and able to work effectively under pressure.
• Proficiency in English and Chinese is a must, Mandarin is preferred. 

We offer attractive comprehensive package to the right candidates, interested parties please send your detailed resume to us. (Data collected will be used for recruitment purpose only.)