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Senior IT Support Specialist

Plaza Premium Grou

  • Company Industries:Hospitality/Catering

Job Information

  • Post Date:2019-04-09
  • Career Level:Middle
  • Location:Airport Area
  • Yr(s) of Exp:5 years
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:IT Management  Network & System  Mobile / Wireless Communications  

Job Description

Responsibilities:

  • Install, support and maintain computer hardware and software infrastructure
  • Ensure all computer systems are functioning properly including file servers, database servers, POS terminals, CCTV, internet connection, PA System, WAN and VPN connection
  • Oversee daily computer systems operations and performance
  • Liaise and negotiate with vendors or suppliers on quotation for setup, implementation, repair, and maintenance of IT hardware & software
  • Analyze computer / IT problems reported and recommend corrective, preventive and improvement measures
  • Maintain proper administration records of IT equipment inventory, application software inventory, software licenses, IT equipment movement, networking & other IT related information
  • Provide training, guidance, and support to end users
  • Perform any ad-hoc IT duties as assigned

 

 

Requirements:

 

  • Diploma or above in Information Technology, Computer Science, or related disciplines
  • Minimum 5 years' relevant experience preferably gained from sizable firms or multinational companies
  • Solid experience in supporting Windows Server and VMWare
  • Familiar with Windows operation systems and office applications
  • Hands-on experience in TCP/IP Networking, Basic Firewall, VPN, WAN/LAN network security
  • Strong problem solving and communication skills
  • Good command of spoken and written English, Chinese and Mandarin is preferred
  • Able to work independently and under pressure
 

 

Company Info

About the Company

Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.

Our promise to you:

  • We will respect and value your background and perspectives
  • We will work together with integrity
  • We will share our incredible pride for job, company and industry

What we ask of you:

  • Bring passion to all that you do
  • Listen, move fast and think innovatively
  • Speak up, have ideas and share them
  • Believe in customer service, and treating every person with kindness

As industry leaders in innovating global airport hospitality you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.

Who we are

We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.

In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc. With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.

Join our family today.

Together, we'll make travel better.

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