FWD spans Hong Kong, Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam and Japan. In Hong Kong, FWD offers life and medical insurance, general insurance, employee benefits, and financial planning. FWD is focused on creating fresh customer experiences, with easy-to-understand and relevant products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading pan-Asian insurer that changes the way people feel about insurance.

FWD is the insurance business of investment group, Pacific Century Group. The life insurance and general insurance operating entities have been assigned strong financial strength ratings by international rating agencies. While FWD Life Insurance Company (Bermuda) Limited has been affirmed ‘A3’ by Moody's and ‘A’ by Fitch, FWD General Insurance Company Limited has also received ‘A’ rating from Fitch, all with a stable outlook.

In Hong Kong & Macau, FWD has been providing quality services to around 534,000 customers with over 730 staff.

If you are looking for a company where can fuel your inspiration and cultivate your expertise, join us on our exciting journey.

Job Summary

This role is to support the business growth of health insurance, facilitate the policy admin team to maintain a robust daily operation, assist in the growth of new business and business retention, deliver effective solutions to meet differentiated needs of customers, build strong partnership and sustainable business momentum.

The Job

• Underwrite new business and renewal business of employee benefits
• Lead the policy administration team to maintain a robust daily operation
• Provide effective solutions to business partners and customers to meet differentiated needs
• Prepare management reports, operation manuals and correspondences
• Liaise with business partners for business retention
• Assist in projects and system enhancements for operational efficiency

The Person

• University Graduate or equivalent with 7 years of experience in employee benefits of which 3 years or more at supervisory level. 
• Possess qualification of FLMI / ACII/ANZIIF / IIQE qualifications would be an advantage
• Medical underwriting knowledge
• Good communication, negotiation and account servicing skills
• Able to work under pressure and meet deadline
• Proficient in MS  office tools e.g. Word, Excel, PowerPoint and Chinese word processing
• Proficient in both written and spoken English and Chinese, proficiency in Mandarin is an advantage

Candidates with less experience will be considered as Senior Officer.

We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process.