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Japanese Client Service Officer – Mkt, Sales & Operations (Ref: JD-M, S&O-O)

AEON CREDIT SERVICE (ASIA) CO., LTD.

  • Company Industries:Financial Services

Job Information

  • Post Date:2019-04-16
  • Career Level:Entry Level
  • Location:Tsim Sha Tsui
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Marketing - Brand / Product Management  Marketing - General / Support  Marketing - Marketing Communication&n

Job Description

Responsibilities:

  • Deliver world class customer service to Japanese client
  • Take ownership of each customer journey, resolving cases through accurate and appropriate solutions that enhance brand loyalty
  • Use a range of systems and digital tools to ensure relevant administration is completed and distributed appropriately, in line with the departmental ways of working
  • Record customer details accurately by using computer based and paper based systems where necessary
  • Carry out any additional duties as directed by the management team

 

Requirements:

  • Non-Degree Tertiary
  • At lease 1-2 years in customer service
  • Native Japanese Speaker, good at Mandarin and English
  • Good interpersonal and communication skills

 

We offer 5-day work week, comprehensive training, on-the-job development program and rewarding career opportunities for ambitious individuals who are looking for challenges.

 

Interested parties please send your application with our reference number and CV with expected salary and availability to click "Apply Now".

 

(All personal data collected will be used for recruitment purpose only.)

Company Info

AEON Credit Service (Asia) Co., Ltd., a public company listed on the Stock Exchange of Hong Kong, is a major player in the credit card market in Hong Kong.  We have over 25 years' experience in the financial services industry.  We are a member of AEON Group which is a Fortune Global 500 company.  To cope with our business expansion, we are inviting applications for the following position:

Interested parties please send your application with our reference number and CV with expected salary and availability to [email protected]

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