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Senior Concierge Officer /Concierge Officer

New Charm Management Limited

  • Company Industries:Property Management / Consultancy

Job Information

  • Post Date:2019-04-15
  • Career Level:Entry Level
  • Location:Central
  • Salary:Salary provided
  • Employment Type:Full Time
  • Job Function:Property Management  

Job Description

Responsibilities

  • Lead and coordinate the concierge service to provide professional customer services to tenants/visitors
  • Supervise daily operations of the concierge counter and deliver premium services to tenants/visitors;
  • Provide value added services to tenants/visitors;
  • To handle enquires / complaints/ emergency incidents of tenants and visitors in the managed property;
  • To greet tenants/visitors at the entrance and the concierge counter with a professional and pleasant manner.
  • Assist in ad hoc tasks as required
  • Work Location: Central

Requirements

  • Concierge Officer - Diploma or Certificate in related disciplines with at least two years' experience in a customer service industry would be an advantage; Fresh graduate will also be considered;
  • Senior Concierge Officer - Diploma or Certificate in related disciplines with at least five years' experience in a customer service industry would be an advantage;
  • Excellent communication, interpersonal and coaching skills;
  • Excellent customer service attitude;
  • Good command of both spoken and written Chinese and English;
  • Knowledge in basic PC skills;
  • Creative, Outgoing personality, self-motivated, diligent and able to work independently;
  • Holder of valid Security Personnel Permit is preferable
  • Candidates with less experience will be considered for the position of Concierge Officer

Attractive salary and fringe benefits will be offered to the right candidate.

  • Year-End Double Pay
  • MPF
  • Medical Scheme
  • Education Sponsorship 
  • 5 days work per week
  • 14 days Annual Leave
  • Marriage Leave
  • Maternity Leave

Company Info

AIRSIDE is Nan Fung Group’s flagship project in Kai Tak, set to open in 2022. It is a 1.9 million sq. ft mixed-use commercial development in the Kai Tak area. The 47-storey building comprises an over 30-storey Grade A office and a multi-story retail complex with an interconnected underground shopping street. The new landmark embraces a new urban lifestyle concept of wholeness, integrating sustainability with mixed-use commercial development and retail space.
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