Senior Concierge Officer /Concierge Officer
New Charm Management Limited
- Company Industries:Property Management / Consultancy
Job Information
- Post Date:2019-04-15
- Career Level:Entry Level
- Location:Central
- Salary:Salary provided
- Employment Type:Full Time
- Job Function:Property Management
Job Description
Responsibilities
- Lead and coordinate the concierge service to provide professional customer services to tenants/visitors
- Supervise daily operations of the concierge counter and deliver premium services to tenants/visitors;
- Provide value added services to tenants/visitors;
- To handle enquires / complaints/ emergency incidents of tenants and visitors in the managed property;
- To greet tenants/visitors at the entrance and the concierge counter with a professional and pleasant manner.
- Assist in ad hoc tasks as required
- Work Location: Central
Requirements
- Concierge Officer - Diploma or Certificate in related disciplines with at least two years' experience in a customer service industry would be an advantage; Fresh graduate will also be considered;
- Senior Concierge Officer - Diploma or Certificate in related disciplines with at least five years' experience in a customer service industry would be an advantage;
- Excellent communication, interpersonal and coaching skills;
- Excellent customer service attitude;
- Good command of both spoken and written Chinese and English;
- Knowledge in basic PC skills;
- Creative, Outgoing personality, self-motivated, diligent and able to work independently;
- Holder of valid Security Personnel Permit is preferable
- Candidates with less experience will be considered for the position of Concierge Officer
Attractive salary and fringe benefits will be offered to the right candidate.
- Year-End Double Pay
- MPF
- Medical Scheme
- Education Sponsorship
- 5 days work per week
- 14 days Annual Leave
- Marriage Leave
- Maternity Leave
Company Info
AIRSIDE is Nan Fung Group’s flagship project in Kai Tak, set to open in 2022. It is a 1.9 million sq. ft mixed-use commercial development in the Kai Tak area. The 47-storey building comprises an over 30-storey Grade A office and a multi-story retail complex
with an interconnected underground shopping street. The new landmark embraces a new urban lifestyle concept of wholeness, integrating sustainability with mixed-use commercial development and retail space.
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