HOTLINE SERVICE SUPERVISOR (5.5-day work) (Salary: $20.5K)
Harbour City Estates Ltd
- Company Industries：Property Development
Job Information
- Post Date：2019-04-13
- Career Level：Middle
- Location：Tsim Sha Tsui
- Yr(s) of Exp：5 years
- Qualification：Non-Degree Tertiary
- Employment Type：Full Time, Permanent
- Job Function：Call Centre Customer Service - Supervisor/Officer Property Management
Job Description
Job Responsibilities:
- To supervise a team of hotline service staff in providing professional hotline service to the public and tenants
- To plan and administer daily manpower arrangement and provide on-the-job training & coaching for service excellence
- To prepare reports and data analysis summary for service review
- To perform administrative and ad-hoc duties as assigned
- Shift duty is required
Requirements:
- Good negotiation, communication, interpersonal and organization skills with strong leadership and customer focus
- Diploma holder or above, preferably in Property Management / Hospitality / Travel / Business-related disciplines
- Minimum 5 years of experience in property management or hospitality industry of which at least 1 year in supervisory role
- Good command of written and spoken English and Chinese (including Putonghua)
- Proficiency in MS applications (Word, Excel and Chinese Word Processing)
We offer competitive salary package that commensurate with experience and qualifications. Interested parties please send full resume stating contact telephone
number, date available, present and expected salary, Chinese & English exam results in HKCEE / DSE / HKAL to our recruitment email address.
(Personal data provided will be used strictly in accordance with the Company's personal data policy which is available upon request)
Company Info
HARBOUR CITY, the flagship property of Wharf Real Estate Investment Company Limited, situated in the commercial hub of Tsim Sha Tsui, boasts 8.4 million square feet of prime commercial space comprising offices, retail shops, serviced apartments, hotels and club, and approximately 2,000 car parking spaces. With its over 450 shops including about 50 restaurants and one cinema, Harbour City is home to Hong Kong's largest shopping, dining and entertainment centre.
Join our winning team and make a difference in your career!
We sincerely invite high caliber, committed and professional candidates who are intelligent, dynamic and with good business acumen to join us. Interest parties are invited to send full resume to [email protected].| Position | Company | Location | Update |
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