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Customer Services Assistant / Executive

Magic Clean Environmental Services Limited

  • Company Industries:Environmental Science

Job Information

  • Post Date:2019-04-16
  • Career Level:Entry Level
  • Location:Kwun Tong
  • Yr(s) of Exp:1 years
  • Qualification:Matriculated
  • Salary:Salary provided
  • Employment Type:Contract, Freelance, Full Time, Internship, Part T
  • Job Function:Call Centre  Account Servicing  Sales Administration  

Job Description

Responsibilities:

  • Handle customers inquiries;
  • Follow-up complaints;
  • Coordinating with other departments to maintain customer satisfaction;
  • Assist in various ad-hoc duties as needed.

Requirements:

  • Diploma or above / related disciplines;
  • At least 1-2 years relevant experience in sales/customer services;
  • Less experience will also be considered as Assistant;
  • Excellent telephone manner with good command of both spoken and written English and Mandarin;
  • Speedy and accurate English & Chinese typing are essential;
  • Attention to details and able to work indecently;
  • Immediate available is highly preferred.

Benefits

  • Attractive remunerations and incentives package;
  • Flexible working time (early leave and time late);
  • 10-14 days annual leave;
  • Compensation leave for overtime;
  • Medical Insurance Benefits;
  • Birthday leave;
  • Volunteer leave;
  • Graduation leave;
  • Training leave;
  • Family leave;
  • 5 days paternity leave (full paid).

Working Hours

  • 5.5 days [Monday to Friday 09:00 - 18:00; Saturday(Alternate) 09:00 - 13:00]

 

We offer medical coverage, friendly working environment as well as reasonable compensation commensurate. Remuneration is commensurate with qualification and experience. Full fringe benefits will be provided by the company.

Interested parties please click "Apply Now" button and email your full resume with availability, present and expected salary to us.

 

Magic Clean Business is an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for recruitment related purpose. Applicant who is not invited for an interview within 6 weeks may consider their application not successful.  All personal data of unsuccessful applicants will be destroyed within 6 months.

 

Company Info

Founded in 2003, Magic Clean aims to provide high-quality cleaning and environmental protection services to customers. Our services scopes include commercial cleaning services, air purification, environmental disinfection, and other services. In addition to serving the business community, we also devote ourselves to contributing to society and environmental protection to create a sustainability society.

Magic Clean got many important and major awards in the past ten years.

  • Awarded “15 Years Plus Caring Company Award" from Hong Kong Council of Social Service (2006 to 2020);
  • Awarded “Manpower Developer Award Scheme" from the Employees Retraining Board;
  • Awarded “BOC Hong Kong Corporate Environmental Leadership Award 2019";
  • Awarded “Excellent SME Award" from The Hong Kong Institute of Human Resource Management;
  • Awarded “HKMA Quality Award - Special Award for SMEs" from The Hong Kong Management Association;
  • Awarded “The 6th HK Outstanding Corporate Citizenship Merit Award" from Hong Kong Productivity Council.

Check out more about us at http://www.magicclean.hk/

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