Job Summary:

The primary remit is to generate revenue for Quintessentially via the selling and acquisition of of individual memberships to targeted clients (potential ‘Members’).

Through proactively generating leads & networking, the successful candidate will act as a Brand Ambassador and initial potential Individual Member point of contact in Hong Kong.

Main Duties & Responsibilities to Include but not Limited to:

Acquisition of New Members:

• Proactively identify potential leads for individual Membership;
• Build and maintain an on-going a potential leads database in CRM – Qforce for individual Membership;
• Acquire new Members – communicating with them by phone, email, and face-to-face meetings;
• Manage the administration of Membership applications including:
  • putting together and sending of new membership packs;
  • adding new member information into Qforce;
  • processing of membership fees;
• Ensure smooth transfer of Members from application stage to introduction to Lifestyle Manager stage ready for servicing;
• Assist in preparing any sales documentation according to the regional sales and marketing strategy and keep these updated at all times;
• Support others team members for all sales & marketing-related matters when required;
• Provide support to Private Servicing team should workload permit;
• Work closely with all Q specialist businesses based in Hong Kong to share contacts and add value to Q lifestyle services with their offers and experiences;
• Communicate leads and opportunities within Q, which will benefit other areas of the operation;
• Promoting the exclusive nature and the up-market image of Q on all appropriate occasions, especially externally, selectively ensuring that focus is maintained on the target market at all times;
• Investigating innovative new ways to build and promote company brand.

Experience Sought: 

• Experience in working for and handling relationships of executives, senior executives, VIP’s, personalities, celebrities, persons of social standing;
• In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worthers;
• Possess a minimum of 5 years of selling to High Net Worth private individuals experience.

Requirements:

• Excellent written & oral communication with STRONG FLUENCY in English, Cantonese and Mandarin a great advantage.  Other Asian languages a bonus;
• Passionate about meeting new people, extremely social and approachable;
• 'Can-do' attitude – ready to get involved at all times;
• Fast learner – adapting to new processes in rapid change climate;
• Creative problem solving & top notch organizational skills with attention to detail;
• Confident with the ability to prioritise, delegate and meet deadlines working under pressure
• Self-starter & own manager – work autonomously;
• Strong IT & CRM systems skills (salesforce, Microsoft Office etc.);
• Good team player – displays compassion towards fellow colleagues;
• Mature approach, dedicated and committed with a strong drive, independent;
• Reliability – excellent time keeping is crucial to this role;
• Experienced in dealing with confidential information using discretion and sensitivity at all times.