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Customer Services Officer

Toppan Merrill Limited

  • Company Industries:Media/Publishing/Printing

Job Information

  • Post Date:2019-04-15
  • Career Level:Entry Level
  • Location:Central
  • Yr(s) of Exp:1 years
  • Qualification:Degree
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Others:Recent Graduate will be considered
  • Job Function:Customer Service - Manager  Customer Service - Supervisor/Officer  Account Servicing  

Job Description

 

Are you energetic and passionate? Do you love challenges and learning new things?Are you looking for a career with development opportunities? If your answer is YES, this is the job for you!

 

Duties: 

  • Manage publication projects effectively with other teams, for example, liaising and interacting with the typesetting and translation teams
  • Take ownership of customer’s issues and provide professional solutions
  • Manage customer’s interactions, project’s progress, customer’s account and any in-house document
  • Maintain an orderly workflow according to priorities
  • Take up ad-hoc duties when required

 

Requirements:

  • Bachelor degree in any discipline
  • 1 year work experience preferred but not a must, fresh graduate welcomed
  • Strong client-facing and communications skill across English and Mandarin
  • Proficient in Microsoft Office
  • Great interpersonal skills, good teamwork
  • Detail-minded, able to work under pressure
  • Shift duty is required, with overtime pay and shift allowance

 

Interested parties please apply with your current and expected salary. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

Company Info

Toppan Merrill, a leader in financial printing and communications solutions, is part of the Toppan Printing Co., Ltd., the world's leading printing group, headquartered in Tokyo with approximately US$14 billion in annual sales. Toppan Merrill has been a pioneer and trusted partner to the financial, legal and corporate communities for five decades, providing secure, innovative solutions to complex content and communications requirements. Through proactive partnerships, unparalleled expertise, continuous innovation and unmatched service, Toppan Merrill delivers a hassle-free experience for mission-critical content for capital markets transactions, financial reporting and regulatory disclosure filings, and marketing and communications solutions for regulated and non-regulated industries.

With global expertise in major capital markets, Toppan Merrill delivers unmatched service around the world.

Learn more at www.toppanmerrill.com.

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