Retail Operations Executive
La Perla Far East Limited
- Company Industries：Wholesale / Retail
Job Information
- Post Date：2019-04-12
- Career Level：Middle
- Location：Causeway Bay
- Yr(s) of Exp：2 years
- Qualification：Degree
- Salary：Salary provided
- Employment Type：Full Time, Permanent
- Job Function：Sales Administration
Job Description
JOB DESCRIPTION
Job Title: Retail Operations Executive
Reporting Line: Retail Manager for Hong Kong and Macau
Position Location: base in Hong Kong, with most of time in stores of the zone
Role/Scope:
Responsible for retail operations and staff, providing support to retail manager for managing of boutiques in Hong Kong & Macao area to maintain growth and profitability. The country scope will be reviewed based on the performance and the company business expansion. Ensure that the area adheres to the brand standards as well as the standard operating procedures inherent to the Brand's business model, and ensure an efficient interface with the corporate functions.
Key Responsibilities:
Assist retail manager to implement retail strategy to achieve sales goal
Manage daily shop operations in the area
Monitor and manage inventory and stock in the store
Coordinate the implementation of IT tools, the proper training and use by sales teams in stores
Assist to plan the training/coaching needs of employees, define and plan training/coaching programs, and oversee their implementation, consistently with the training/coaching standards of the Brand.
Coordinate the activities of new store opening (business plans, approval of locations, legal affairs, sales potential, planning, check on the progress of the work, events, shop window guidelines, best practices to conduct a store)
Coordinate the legal affairs in the framework of setting up operations and store openings
Coordinate activities of local merchandising (buying), in collaboration with the corporate function merchandising
Endure That the Visual merchandising Tools are full implémente according to the visual calendar
Cooperate with Corporate marketing department of the marketing plan and all marketing initiatives
Support and coordinate the Operational Marketing initiatives
Work closely with PR and Marketing Department to develop & implement CRM action plan to build database and facilitate recruitment of VIP customers
Work closely with Store Manager on customer data analysis, come up with customer-driven campaigns to achieve higher customer life value and other CRM KPIs
Complete any projects/tasks assigned by superior.
Skills & Experience:
ü Degree holder in related discipline
ü Minimum 2-3 years relevant experience with minimum 1 year preferable in international luxury fashion brands
ü Fluency in Cantonese, Mandarin and English, good presentation skills
ü Proficient in MS Word, Excel, PowerPoint and Chinese word processing
ü Self-motivated, high sense of responsibility and personal integrity
ü Good planning and organization skills, able to perform multiple activities or work on multiple tasks successfully
ü Positive, enthusiastic, initiative, self-motivated, and willing to exert greatest effort to achieve results with a sense of urgency
ü Open, active, good communication and interpersonal skills
ü Energetic with flexible travel mobility
ü A team player with the flexibility to liaise among different parties
Company Info
The story of La Perla begins in 1954 in Bologna, a city renowned for its arched colonnades and Renaissance structures. It is here that the talented
corsetry maker Ada Masotti first designed undergarments that would revolutionise the way women dress forever.
Ada pioneered a vision to enhance feminine beauty and elegance. Her dedication to craftsmanship and quality led her to explore how lingerie could be both functional and luxurious.
From innovative constructions to the velvet lined boxes which present the items inside like they were precious jewels, Ada’s creations were instilled with a quality that we recognise today as ‘made in Italy’.
Owing to this rich heritage and unrivalled knowledge of the female body, La Perla has grown into a leading luxury fashion house. La Perla is available through a network of
flagship stores, shop-in-shops, department stores and specialised boutiques, located in the heart of the most important fashion districts in the world.
Today, in the same northern Italian town where La Perla first started, a long-standing team of talented craftspeople continue to preserve and perfect Ada’s vision. They address
the ever-changing demands of fashion and are committed to interpreting the evolution of femininity through the art of lingerie.
OWNERSHIP
In 2018, La Perla was purchased by Amsterdam-based private equity firm, Tennor Holding B.V , whose active investment role continues to expand La Perla across the
globe as a leading luxury purveyor of intimate apparel.
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