We are currently seeking Customer Services Agent for our Hong Kong Call Center of Excellence. The job holder is responsible for managing account receivable cases sent to overseas partners and/or service providers.

Responsibilities:  

• Liaise with overseas partners and/or service providers on case status
• Maintain a good relationship with overseas partners and/or service providers
• Handle customers’ enquires on case status
• Prepare reports at customers’ requests
• Participate in special projects as required

Job Requirements:   

• Tertiary education or above
• Good command of spoken and written English and Chinese
• Native Mandarin speaker is preferable
• Customer Service or trading experience a plus
• Organized, detail oriented and a team player
• Possess good problem-solving and communication skills
• Good PC skills
• Fresh Graduates will also be considered 

We offer a competitive remuneration package, group medical insurance, 5-day work and challenging career path to the right candidate. Should you are interested in joining our growing team, please send detailed resume with your expected salary to us.

For more information of our organization, please visit http://www.rms.hk/ and http://www.iqor.com/.

All applications will be treated in strict confidence and used solely for recruitment purpose. Those not invited for interview within 12 weeks may consider their applications unsuccessful. 

IQOR is an Equal Employment Opportunity employer.