Customer Services Officer HKD 14,000 - 22,000 (Depend on working experience)
Global Development Personnel Co Limited
- Company Industries:Others
Job Information
- Post Date:2019-04-11
- Career Level:Entry Level
- Location:Kowloon Bay
- Yr(s) of Exp:3 years
- Qualification:Non-Degree Tertiary
- Salary:HK$17,000 - 25,000 /month (negotiable)
- Employment Type:Full Time, Permanent
- Job Function:Call Centre Customer Service - Supervisor/Officer Account Servicing
Job Description
Responsibilities:
- Direct and assist the team with timely and accurate daily inbound/ outbound service requests;
- Provide on-going coaching on team concerning quality, schedule, invoicing, billing
- Resolve moderately complex support-related issues for the customers, operations and CS team.
- Facilitate the cycle count process with operations and supervise inventory management for responsible customers
Requirement:
- DSE or above with at least 2 years of senior level in CS roles of take ownership and manage to deadlines
- Good customer services skills, and the ability to remain flexible and balance multiple priorities
- Good knowledge of Microsoft Office (Word, Excel, Outlook)
- Ability to work with others in a collaborative team environment
- Good numerical, Good written in English and Chinese
Please send detailed resume with expected salary and specify job post applied by clicking "Apply Now". Shortlisted candidates will be contacted in 2 weeks.
Company Info
Position | Company | Location | Update |
---|