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Customer Care Officer (Mandarin Speaking) - Fresh Graduates are welcomed

Bond Consulting Asia Limited

  • Company Industries:Others

Job Information

  • Post Date:2019-04-09
  • Career Level:Entry Level
  • Location:Wan Chai Area
  • Qualification:Degree
  • Salary:Salary provided
  • Employment Type:Full Time
  • Others:Full Time
  • Job Function:Customer Service - Supervisor/Officer  Account Servicing  Others  

Job Description

Our client, an US Fintech company is looking for high calibers to join their team Customer Care Team:

Responsibilities:

  • Respond and resolve Mandarin speaking customer inquiries, requests and concerns by phone, email, internet and social media in a timely manner.
  • Ensure that customers receive exceptional support from start-to-finish.
  • Escalate critical issues to the appropriate internal team.
  • Increase customer satisfaction through providing friendly and professional customer support.
  • Become an expert on the Company's services in the designated digital payment market.
  • Requirements:
  • Native or native-like Mandarin and excellent spoken and written English.
  • Able to work in Hong Kong with valid visa such as dependent/IANG visa or Permanent Resident in Hong Kong.
  • Service-oriented, pleasant, detail-oriented, multi-tasked and a quick learner.
  • Fresh Graduates are welcomed.
  • Immediate available is required.
  • Experience in service-oriented position is a plus.

Company Info

Bond Consulting Asia is one of the leading executive recruitment consultancy firms in Greater China. We provide the highest level of professional services for top tier multinationals and local conglomerates across Asia Pacific.

Our mission is to provide effective recruitment solutions that enable our clients to achieve their objectives in a timely manner. Our ability to provide prompt service and identify qualified professionals has set us apart in the executive search market place.

Since Bond Consulting’s inception, we have been working successfully with our partners. Our resources in talent pool management have contributed to the growth of our clientele.

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