Customer Service Officer (Call Centre)
Hitachi (HK) Ltd
- Company Industries:Wholesale / Retail
Job Information
- Post Date:2019-04-26
- Career Level:Entry Level
- Location:Shatin Area
- Yr(s) of Exp:3 years
- Qualification:Non-Degree Tertiary
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Call Centre
- Benefits:Dental insurance, Double pay, Education allowance, Life insurance, Medical insurance, Performance bonus
Job Description
Responsibilities:
- Handle and follow up customer enquiries and complaint in a professional manner
- Handle administrative and ad hoc tasks in Service Department
Requirements:
- Diploma or above in any disciplines
- Minimum 2 years of solid Customer Service Hotline Experience (experience in electronic industry is preferred )
- Good command of spoken and written English, Cantonese and Mandarin
- Proficient in PC knowledge in MS Office, Chinese word processing (Chongjie/Quick)
- Detail-mined, self-motivated, strong interpersonal and communication skills
- Being customer-focused, people-oriented, patient, cheerful and positive
- Ability to thrive and multitask in fast paced energetic environment
- High emotional maturity and able to work under pressure
- Immediate available is preferred
- Fresh graduate or less than experience will also be considered as Customer Service Representative
Interested parties please send full resume with present and expected salary to HR Manager by clicking "APPLY NOW" or by whatsapp 9473 2742
Personal data provided by job applicants will be treated in strict confidence. All information will only be used for recruitment related purpose.
Visit us at http://www.hitachi-hk.com.hk/ for more information.
Company Info
Our company markets and sells products of electrical home appliances. These include air conditioner, refrigerator, washer, dehumidifier, small home appliances, personal
care products, LCD projector, etc. Extensive technical support services are also offered for these products. We are now looking for high calibers to join our company.
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