Sales & Operation Manager / Assistant Sales & Operation Manager
I Cremeria - Dolce Giapponse
- Company Industries:Food and Beverage
Job Information
- Post Date:2019-04-23
- Career Level:Middle
- Location:Not Specified
- Yr(s) of Exp:3 years
- Qualification:Non-Degree Tertiary
- Salary:Salary negotiable
- Employment Type:Full Time, Permanent
- Job Function:Customer Service - Manager
- Benefits:Five-day work week, Medical insurance, Performance bonus
Job Description
Job Description:
- Responsible for day-to-day management of 5 shops;
- Manpower Planning for all shops;
- Lead, Supervise, and Coach service staff to delivering excellent customer service & food quality & hygiene;
- Hiring , training the frontline staff as well as maintaining a highly motivated team;
- Handle complaints, identify the problems and suggest solutions;
- Drive and motivate the Sales team to achieve the company target;
- Analyze and plan sales and profitability;
- Assist in Polices & Procedure / Operations manuals preparation;
- Perform administration duties including cash management, machines operations, restaurant security, housekeeping;
- Provide all kinds of retail administration support, handle all enquiries and ad-hoc requests from shops and landlords during retail business hours;
Requirement:
- Higher Diploma or above in Hospitality, Operations Management or other related disciplines;
- At least 3-5 years supervisory experience in Retail or F&B industry;
- Excellent command of English & Cantonese is a must.
- Basic knowledge of Japanese is an advantage, not a must.
- Attention to details, able to work multi-task under pressure;
- Willing to handle ad-hoc requests, enquiries and reporting from shops after office hours;
- Excellent people management, communications and problem solving skills.
- Proficient in PK skills, MS Office (Word, Excel) and internet applications is a must.
Remuneration Package:
- 5 days’ work;
- Competitive salary package;
- Merit Bonus;
- Attendance bonus;
- Medical benefit;
- Birthday leave
- Excellent career development
For more information about our company, please visit:
https://www.facebook.com/icremeria
Interested parties, please email your CV with present salary, expected salary and availability by clicking 'Apply Now'
Personal data will be sued for recruitment purpose only.
Company Info
Japanese Premium Ice Cream Shop日本高級雪糕店
Contact
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