The Innovation centre is a newly established team within Cathay Pacific's IT division. The team will focus on introducing and delivering new technologies into Cathay Pacific, with initial focus on Mobile, Web & Social Media solutions. As New Media & Mobility Design Manager you will work with a team to conceptualise and develop new innovative service offerings for our CX customers and productivity improvements for Operational Business Units.

Key Responsibilities:

• Assist to Business Unit in the development of potential new ideas/opportunities for improvements to web, mobile and social media
• Assist Account Managers to build consensus and support for new initiatives.
• Engage with CX stakeholders to secure idea ”sponsors”, and assist on defining scope and plan in relation to web, mobile and social media IT projects.
• Keep abreast of technologies in the social media , mobile and web technology adoption in businesses.
• Develop and drive idea pre-incubation: create an innovation-selection framework, idea flow generation, screening of proposals, drafting and commercialization of proposals, and presenting proposals to senior level for decision-making.
• Support the business to develop the business case for seed funding and project funding
• Support the Architecture team to identify assess select and recommend innovative and new technologies
• Work closely with users to understand customer requirements and subsequently drive the Innovation team to deliver changes based on these requirements. 
• Liaise with Web & Mobile Development manager on the prototyping process, using resources from within the Innovation team and drawing upon their resources, as required.
• Source and manage team, mentor and coach and work in a collaborative style to ensure the seamless delivery of the end-end service.

Job Requirements:

• Relevant Business and IT experience in the application of Web, Mobile and Social media tools and technology.
• A Business, IT or Marketing Degree
• Experienced with website and user interface design, and the management of a team of designers, and UX experts.
• Good commercial acumen with an appreciation of technological, strategic, financial impact in the areas of social media, web and mobility.
• An excellent communicator, able to effectively present information to colleagues, customers, and suppliers formally and informally.
• Ability to build relationships with relevant internal and external stakeholders.
• Demonstrated ability to suggest new ideas and technologies into the Innovation Centre pipeline.
• Results driven, and a creative thinker and entrepreneurial spirit, who proactively seeks new and innovative approaches.
• Resourceful, self-motivated and comfortable operating without a high level of structure.
• Solid experience in Agile/Scrum.

Qualified applicants can apply online at http://careers.cathaypacific.com.

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.