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Consumer Services & Operations Specialist

TransUnion Limited

  • Company Industries:Financial Services

Job Information

  • Post Date:2019-05-07
  • Career Level:Entry Level
  • Location:Tsim Sha Tsui
  • Yr(s) of Exp:3 years
  • Qualification:Degree
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Account Servicing
  • Benefits:Dental insurance, Double pay, Flexible working hours, Life insurance, Medical insurance, Work from home

Job Description

Dynamics of the Role

Consumer Interactive, Inc. is the consumer subsidiary of TransUnion. We provide the tools, resources and education to help manage their credit health and achieve their financial goals.

How you’ll contribute

  • Perform batch & manual processing for Employment Referencing business
  • Handle request from regulators / law enforcement
  • Handle consumers’ enquiries and requests with professional manner
  • Provide support to other team members on different tasks
  • Propose and implement streamlining initiatives to improve operational efficiency

What you’ll bring

  • 3 years of consumer service experience in banking / finance industry
  • Previous experience in credit card / loans related position would be an advantage
  • Fluent in both English and Cantonese on both written and spoken capabilities
  • Microsoft office skills

Interested candidates, please forward your resume and indicate current and expected salary by click "Apply Now"

Data collected will be treated in strict confidence and used for recruitment purposes only. 

You can also visit our LinkedIN career page at https://www.linkedin.com/company/4310/careers?trk=job_view_topcard_company_image

Company Info

TransUnion is a global leader in credit information and information management services. For more than 40 years, we have worked with businesses and consumers to gather, analyze and deliver the critical information needed to build strong economies throughout the world. Our dedicated associates provide solutions to approximately 45,000 businesses and approximately 500 million consumers worldwide.  We are seeking to engage top talents to join our workforce in aggressive expansion of new Business Lines.  We pride ourselves in our corporate culture of multi-dimensional people management and development and have many employees enjoy a long term, satisfying and enriching career with us!

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