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COUNTER MANAGER & SALES ASSOCIATE of French Beauty brand in IFC Lanecrawford

LBB Asia Limited

  • Company Industries:Wholesale / Retail

Job Information

  • Post Date:2019-05-06
  • Career Level:Senior
  • Location:Central
  • Yr(s) of Exp:1 years
  • Qualification:School Certificate
  • Salary:Salary negotiable
  • Employment Type:Full Time, Part Time
  • Job Function:Beautician
  • Benefits:Dental insurance, Double pay, Five-day work week, Medical insurance, Overtime pay, Performance bonus

Job Description

A high-end cosmetic brand from Paris, La Bouche Rouge is the first pure and sustainable lipstick brand, with no micro-plastics and a beautiful refillable packaging. 

La Bouche Rouge (“the red mouth” in French) designed its lipstick case as a fine leather object developed in the classic French artisanal tradition.

An object to be cherished for life, and infinitely refillable to reduce waste. 

An object to make your own: custom-make your very own lip shade, choose your leather case colour and personalize it with your initials engraved.

Visit us at www.laboucherougeparis.com

 

COUNTER MANAGER (CM)

The Counter manager is responsible for the turnover and the client experience in the store. He/she creates an atmosphere reflecting the values of the brand.

He contributes to build a team and motivate Sales Associates on a daily basis, holding regular briefings with his/her team. 

The CM will in charge of building a VIP customer base and develop relationships with customers. 

The CM will be responsible to train her/his staff regularly on products/brand knowledge, selling techniques and competitor’s knowledge.

The Counter manager always abides by the brand’s guidelines.

Responsibilities:

  • Lead the team to achieve sales, service, CRM and operational KPIs,
  • Monitor sales performance, achieve monthly budget and respect discount/promotion policy,
  • Define daily/weekly sales targets,
  • Manage the stock level in-store and inform management about stock situation and missed sales,
  • Follow-up stock entries, products reservations,
  • Train the sales staff to improve their sales technics, brand and competitors’ knowledge,
  • Allocate sales staff tasks and organise their working planning, 
  • Apply CRM programme and develop Client database by collecting clients information,
  • Guarantee cleanliness, tidiness, merchandising of the store and personal grooming of sales team,
  • Lead the team to present brand and counter image with excellent customer service,
  • Completes daily reporting (sales reports, rosters/duty rosters, CRM)

Requirements:

▪ Minimum 6 years relevant experience in retail operations with Beauty/luxury brands is a must, with 1 year in management level,

▪    Great team management and coaching skills,

▪    Good team player and well-organized,

▪    Excellent customer service & sales skills,

▪   Fluent in Cantonese and excellent communication skill in both spoken and written English and Chinese.

 

Sales Associate(Full-time and Part-time)

Responsibilities :

  • Deliver excellent customer service and inspire long-term relationship with customers
  • Assist customers with lipsticks choice and comfortable with sharing up to date beauty knowledge
  • Ensure high levels of customers satisfaction through excellent sales service

 Requirements :

  • Candidate with at least 1 year of experience as Sales Associate is preferred
  • Strong communication and interpersonal skills
  • Team oriented and proactive attitude
  • Proficiency in Cantonese, Mandarin and English
  • Immediate available is preferred

 

We offer excellent career opportunities, training, remuneration and benefits to right candidates. Interested parties please send your detailed resume with availability, present and expected salary. Part-time must work at least 10 days per month.

  

*** For less experience candidate can consider as SALES ASSOCIATE ***


The personal data collected will be used for recruitment purpose only.

Company Info

LBB Asia is a fast-growing Brand Management company focusing on International affordable luxury brands looking to set-up their businesses in Asia. We are a dynamic team of enthusiastic people with international backgrounds. The product categories we manage are: Lifestyle and Home, Cosmetics, Fashion, Accessories and Kids & Baby. We have offices in Shanghai, Hong Kong and we recently opened in Singapore.

Our values are:

-          Integrity, Professionalism, Efficiency

-          Kindness, Positivity and Enthusiasm

-          Team spirit

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