Operation Manager
Fountain Healthcare Limited
- Company Industries:Medical / Pharmaceutical
Job Information
- Post Date:2019-04-10
- Career Level:Middle
- Location:Tsim Sha Tsui
- Yr(s) of Exp:3 years
- Qualification:(N/A)
- Salary:Salary negotiable
- Employment Type:Full Time, Permanent
- Job Function:Others
- Benefits:Dental insurance, Five-day work week, Medical insurance, Performance bonus
Job Description
Responsibilities:
- In charge of centre operation, staff management and general work flow.
- Closely monitor the daily operation activities.
- Understand clients’ requirements and address their concerns.
- Advise appropriate healthcare and beauty services according to clients’ needs.
- Guide and coach centre staff to achieve targets in terms of sales, customer satisfaction levels, and performance.
- Works closely with management team for process improvement to enhance customer satisfaction.
- Prepare operation analysis and management reports.
- Establish, review and enhance the standard operation procedures.
- Handle ad-hoc assignments.
Requirements:
- At least 3 years operational management experience in retail, beauty or healthcare centers.
- Strong communication and interpersonal skills.
- Self-motivated, patient, and have customer-oriented mindset.
- Able to work in a fast paced and dynamic environment.
- Good PC skills and knowledge in MS Office.
- Fluent in Cantonese and Mandarin, Good English.
Company Info
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