Job description and responsibilities:

• Provide Vital support to the team.
• Handle Order processing, Act as a point of contact for customers with queries about orders or deliveries.
• Act as an extension of the team when representatives (Sales Executives/ Technicians) are away from the office.
• Handle incoming calls and Correspondence, alerting representatives to any urgent issues.
• Regular update representatives on order status/ delivery details.
• Arrange appointments for the individuals and supply any presentation or product information.
• Coordinate with suppliers/ subcontractors.
• Process orders by telephone, email or mail.
• Must check that orders include the correct prices, discounts, product numbers and spec.
• To maintain the momentum of delivery, administrators communicate with manufacturing and logistics departments to agree on delivery dates and deal with the technical to resolve any product or technical queries.
• Maintain sales records and update customer records regularly. 

Job Requirements/ Skills

• At least high school graduate with experience in administrative office work. (1-2 years experience)
• Alternative Saturdays
• Off site work may be required depending on the job needs
• Well spoken and written English, Cantonese and Mandarin
• Good Organizational skills
• Must be able to work accurately with great attention to detail
• Good communicators
• Good Clerical Skills, together with computing and data entry skills. (Microsoft Word, Excel, Dynamic)
• Previous experience in F&B industry is a plus.
• Willing to learn
• Previous experience in Commercial Kitchen or Manufacturing is a plus
• Friendly and outgoing
• Able to handle stress
• Able to handle deadlines